Customer Case Studies

Dec
09

The Stroke Association Create their Own E-learning Using the Collaborative Learning Nexus Course Builder

Written by Michelle Craddock Tag:

According to the Charity Commission, there are over 160,000 registered charities within the UK, most of which are actively seeking volunteers willing to help out wherever they can. For these volunteers, it is imperative that they are as informed as possible to gain a key awareness of volunteer roles and processes, so it is ideal for them to partake in an induction to get up to speed.

One such organisation is The Stroke Association, which is the only UK wide charity solely c

oncerned with combating stroke in people of all ages. The Stroke Association currently have an astonishing 5,000 volunteers, all of which need to take part in an induction to make sure that they understand the values, aims and structures of the organisation. Due to busy lifestyles and remote locations, some of the volunteers previously had difficulties being able to attend the half-day Induction course that would take place on the charity’s premises. By completing the induction online, those volunteers could be as informed and confident as those who attended in person.

For this reason, it made sense for the organisation to try something new, which is why The Stroke Association decided to develop an online course specifically for their volunteers to access from different locations, and it also gave them the opportunity to try out the Learning Nexus Course Builder to do so.

"The Course Builder has given us a platform to create an interactive, engaging, accessible and flexible induction for our volunteers, which will hopefully increase the confidence, knowledge and satisfaction of our volunteers" – Robbie Cowbury, The Stroke Association

As this was the first time that The Stroke Association had been using the Course Builder for a project, the organisation was also keen to use another service that we offer at Learning Nexus. By purchasing Production Units, this allowed our production team to make a few creative changes to the course.

"The Learning Nexus team did an excellent job 'sprucing up' the original course with brilliant graphics, formatting and engaging ways of presenting the information. The course looks much more attractive and professional as a result of their services."

Aug
12

Tendeka Demonstrate Outstanding Implementation of a Health and Safety E-learning Solution

Written by Michelle Craddock Tag:

Tendeka is a provider of completion and reservoir monitoring products and services to the upstream oil and gas industry. Its technologies help operators better manage and monitor reservoir performance and increase overall recovery.

Tendeka operates across a network of 18 regional bases, strategically located in key energy hubs including the North Sea, Middle East, Asia-Pacific and the USA.

As a member of the Shell Technology Venture scheme, Tendeka was required to demonstrate a "provable" training scheme that met three key aims:

a) Accessibility - Tendeka employs approximately 75 people across six locations throughout the world. A flexible solution, that was accessible to all, was essential and consistency of message was a key factor in the company choosing e-learning. The project went live on the 1st of March, and in just 3 weeks registered an impressive 53 users, 152 courses and 153 hours of learning. Now, after 2 months, they have 109 users, 371 completed courses and over 377 hours of learning. 

Feb
07

Great Yarmouth Borough Council and Learning Nexus Partner to Deliver E-learning

Written by Michelle Craddock Tag:

In the current uncertain economic climate, it is imperative for every organisation to adopt the most cost-effective solutions to achieve desired training outcomes without endangering workplace efficiency.  Classroom based learning exhausts many precious resources, so a shift in training implementation methods has become essential.  One organisation embracing the shift is Great Yarmouth Borough Council in Norfolk.  We had the privilege of speaking to Geoff Jones, Policy and Information Manager at the Council, who explained the reason for the transition to e-learning, and the positive benefits that have resulted.

The Learning Nexus relationship with Great Yarmouth began in 2004, and has expanded over the years.

“Other than our previous experience with Learning Nexus, the main point of signing up to the all-inclusive Enterprise Package, was the ability to create and add our own training to the local system”.

Hot on the heels of a Council-wide training needs analysis, Great Yarmouth, which employs approximately 500 people, fully embraced e-learning as one solution to provide training in Microsoft applications, legislative areas and soft skills.  According to Geoff, the challenge was to make sure that all personnel were trained to an acceptable standard and that they embraced an alternative training method that was cost-effective.  He also wanted to ensure that everyone had an equal opportunity to undertake training in topics required for work, as well as in areas of personal interest, at no extra cost, and as often as they wanted within a 12 month licence period.  An analysis showed that to provide the necessary equivalent training in a classroom situation would cost the authority at least £250,000,a significant price in itself, let alone compared to an e-learning solution.

Nov
01

Celebrating Success – Durham Employers’ Care and Health Alliance (DECHA)

Written by Claire Treadwell Tag:

DECHA is an alliance of independent and voluntary sector employers within the Social Care and Health sector, providing services to the people of County Durham. Their vision is ‘to support the delivery of high quality health and social care within County Durham by supporting employers in developing a workforce fit for its purpose.’

They offer a number of short courses and e-learning courses to meet this vision. The current e-learning licence started July 2008 since this date usage has grown from strength to strength. They have produced 982 completion certificates in year one and 1231 in year two.

Why use e-learning?

County Durham is a large rural county covering 942 square miles of the UK. With a wide spread county and many rural and remote locations organising classroom training courses can be difficult. Combine that with the majority of the alliance organisations offering shift work to employees, this makes classroom training even more difficult.

E-learning fits the needs of their members allowing bite sized learning which is flexible, user friendly and a record of learning can be produced.

How have they generated interest?

So what do they do to gain such excellent results? Jackie Eager Assistant Development Officer puts the success of the e-learning courses down to constant marketing.  ‘We have over 300 care establishments throughout the county which are members.