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Customer Support

As a Learning Nexus customer, you will have access to dedicated a national network of Account Managers (AM's), who will support you in implementing and embedding e-Learning into your organisation. Whether you need technical support, a face-to face meeting or a quick query answered over the phone, our AM's really set us apart from other e-learning providers and offer you a valuable return on your training investment.

Our Account Managers will provide you with:

  • Support in identifying and agreeing critical success factors and measurable KPIs
  • Regular review meetings – face to face or over the phone to ensure progress in achieving success
  • Training sessions on our key products – Course Builder and our own Learning Management System
  • Delivering e-Learning Best Practice Workshops
  • Provision of new and updated licensed software
  • Technical support via our Learning Nexus Technical Helpdesk